酒店餐饮英语应急话题：客人入住

1. 客人入住

客人：Hello, I have a reservation for a room tonight.

前台：Good evening! May I have your name, please?

客人：Sure, my name is John Smith.

前台：Thank you, Mr. Smith. Could you please provide me with the confirmation number or booking reference?

客人：Certainly, here it is.

前台：Great! We have your reservation for a double room with a city view. Could you please fill out this registration form? It includes your personal information and duration of stay.

客人：Of course, here you go.

前台：Thank you. May I also have a copy of your identification, such as your passport or driver's license?

客人：Sure, here is my passport.

前台：Perfect. We will also need your credit card information for the security deposit.

客人：No problem, here is my credit card.

前台：Thank you, Mr. Smith. Your room is located on the 12th floor. The elevator is just around the corner. Enjoy your stay!

客人：Thank you very much!

前台：You're welcome. If you have any questions or need any assistance during your stay, please don't hesitate to contact us at the front desk.