商务人士商谈索赔事宜常用商务英语口语

商务人士在商谈索赔事宜时可以使用以下常用的商务英语口语：

1. Making a claim:

- We would like to make a claim regarding the damaged goods.

- We have encountered a problem with the delivery and would like to request compensation.

- We are not satisfied with the quality of the products and wish to make a claim.

2. Expressing dissatisfaction:

- We expected better quality from your company.

- We are disappointed with the service we have received.

- This has caused significant inconvenience for us.

3. Presenting evidence:

- Here is the documentation supporting our claim.

- We have gathered evidence of the damage.

- We can provide photos/documentation as proof.

4. Requesting action:

- We kindly request that you investigate and resolve this matter promptly.

- We expect a reasonable solution and appropriate compensation.

- We would like to discuss how to rectify this situation.

5. Negotiating a settlement:

- We propose a fair settlement that covers the damages incurred.

- We are open to discussing possible alternatives for compensation.

- Let's explore possible solutions that are mutually satisfactory.

6. Following up on the progress:

- Could you please update us on the status of our claim?

- It has been some time since we filed the claim, and we haven't received any updates.

- What is the expected timeline for resolving this issue?

7. Being firm yet polite:

- We trust that you will handle this matter professionally and in a timely manner.

- We would appreciate your immediate attention to this matter.

- We hope to find a resolution that safeguards our ongoing business relationship.

通过使用这些常用商务英语口语，在商谈索赔事宜时可以更加流畅地表达自己的要求和预期，并有效沟通达成解决方案。